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Ordering
Australia
By phone Monday to saturday 61 3 52616375
By post Print and post the completed order form along with your payment to:
Pear Tree Yarn
P.O. Box 463 Torquay Victoria Australia 3228
Online Add any product to your order and when finished go to Shopping Check
By card:
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We accept Visa, Bankcard, Mastercard and American Express. Your card will only be charged when the order is dispatched.
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By cheque:
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Please make cheques payable to ‘Pear tree fibre pty ltd’ and put your home address and telephone number on the back of the cheque.
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Gift wrapping:
We offer a gift-wrapping service which can include a message on a gift card. This service costs an extra $6.50AUD.
Customer service:
If you require more detailed help or have a problem, call, email or write to our customer service team who will be pleased to help.
Phone:
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61 3 52616375
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Email:
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Write:
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pear tree yarn
P.O. Box 463 Torquay Australia 3228
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Credits and returns:
If for any reason you are not pleased with the product please return to the address below, unused, within 28 days of purchase. We will then refund the amount in full or exchange for you. Please note we are not responsible for return postage other than incorrect or faulty items. We are also not responsible for parcels that fail to reach us, so please obtain a certificate of posting as proof of postage.
pear tree fibres
level 2/1 Collins street
Melbourne Vic. 3000
Delivery:
Freight charge will be calculated automatically for online orders and manually for phone, fax or postal orders.
Please allow five working days for goods to be dispatched.
Canada
Diamond Yarns Canada
www.diamondyarn.com
http://www.diamondyarn.com/d/pear-tree-yarn/
Please check the Diamond Yarn web site for your nearest stockist in Canada.
Post:
155 Martin Ross Ave., Unit 3, Toronto, Ontario M3J 2L9
9697 Boul. St. Laurent, Porte 101, Montréal, Québec H3L 2N1
Diamond Yarn, established in 1963, is the largest importer and wholesale distributor of hand knitting yarn in Canada with warehouses in both Toronto and Montreal. Our sales representatives cover the country from end to end.
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